Frequently Asked Questions
Wash N Roll Members
Are you closing the sites?
No. We are not closing any locations right now. All locations will remain open and operating as usual. There may be a short closure in the future while we make some site enhancements, but we will communicate that well in advance.
Will my membership/services change?
Your current membership stays the same, including pricing, benefits, and access for at least the next 30 days. After this trial period, we will be introducing some exciting new package offerings to deliver on our promise to use the most advanced car wash technology available. Stay tuned for future announcements.
Do I need to sign up again for my membership?
No. Your membership automatically transfers over to ICON Car Wash and can be used at any of our locations.
I want to cancel.
We can help with that! Your membership can be cancelled anytime by:
Phone: (615) 676-3147
Email: info@iconcarwash.com
Website: Online Portal
Are there updated hours?
Please refer to each location page as hours vary by location.
How is ICON Car Wash different?
ICON Car Wash uses the most innovative wash technology available and is dedicated to consistently providing a world-class customer experience. We offer four tiers of wash packages with access to free vacuums and air tools to get the inside of your car clean too.
What does an ICON Car Wash unlimited wash plan come with?
An ICON Car Wash unlimited wash plan lets you wash as often as you want, at any ICON location and members can get into the wash even quicker with our RFID and License plate recognition technology. You can change your plan at any time and add more cars to your plan at a discounted rate with our multi-car discount program. To learn more, please visit our website.
What is the transition plan for historical Wash N Roll members?
Your current Wash N Roll membership will transfer to ICON Car Wash and will stay the same, including pricing, benefits, and access for at least the next 30 days. After this trial period, we will be introducing some exciting new package offerings to deliver on our promise to use the most advanced car wash technology available. Stay tuned for future announcements.
Who do I contact if I have questions?
You can reach out to us at (615) 676-3147. You can also reach us via email at info@iconcarwash.com or submit a message here.
Why was the car wash acquired?
The goal is to keep providing a reliable, world-class wash experience and to invest in improvements that make your visits even better.
Will I be able to use my membership at all locations?
Yes. You can use your membership at any of our locations.
Will pricing change under the new ownership?
We will inform customers in advance if any pricing adjustments are made.