Privacy Policy
Icon Car Wash is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with our team. By using our website or services, you agree to the practices described in this policy.
We may update this Privacy Policy from time to time. Continued use of our website or services indicates acceptance of any changes.
Information We Collect
We collect information to help us provide services, improve your experience, and communicate with you. This may include:
Information You Provide
- Name
- Email address
- Phone number
- Vehicle information
- Membership details
- Payment method (processed securely through third-party providers)
- Messages submitted through contact forms or surveys
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on the website
- General location data
This information helps us understand how our site is used and improve performance.
How We Use Your Information
Icon Car Wash may use your information to:
- Process purchases and memberships
- Provide customer support
- Communicate important updates
- Improve website performance and user experience
- Send promotional offers, if you choose to receive them
- Monitor website analytics and security
- Comply with legal or regulatory requirements
We do not sell your personal information.
How We Protect Your Information
We use safeguards to protect your personal information, including secure systems, encryption where appropriate, and restricted access within the company. Although we take steps to secure your data, no system is completely immune from potential risks.
Sharing Your Information
We may share information with trusted third parties when necessary to operate our services. Examples include:
- Payment processors
- Membership management tools
- Email communication systems
- Website hosting providers
- Analytics tools such as Google Analytics
These partners are required to safeguard your information and use it only for the services they provide.
We may also share information when required by law or to protect the rights and safety of Icon Car Wash, our customers, or others.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience. Cookies may:
- Remember your preferences
- Help load pages faster
- Provide anonymous usage data
You can adjust your browser settings to block or delete cookies, though doing so may affect website performance.
Third-Party Links
Our website may include links to external sites or tools. Icon Car Wash is not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing personal information.
Your Choices and Rights
You may:
- Update your membership information through the Member Portal
- Opt out of promotional emails by using the unsubscribe link
- Request updates or corrections to your personal information
- Contact us with questions about how your information is used
To make a request, please reach out through our Contact Us page.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect information from minors. If you believe a child has provided personal information, please contact us so we can remove it.
Contact Information
If you have questions about this Privacy Policy or how we handle your information, please contact our team.
Phone: 615-819-6087
You may also reach us through the Contact Us form on our website.